Cookie Policy
Understanding how we use cookies on ralakde.co.uk
Last updated: January 2025
Cookie Consent
By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings.
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They serve various purposes, including improving your website experience and providing analytical information to website owners.
How Cookies Work
Session Cookies
Temporary cookies that are deleted when you close your browser. They help maintain your session while browsing our site.
Persistent Cookies
Remain on your device for a set period or until you delete them. They remember your preferences between visits.
Industrial Platform Benefits
For our industrial automation platform, cookies help us:
- • Remember your preferred product categories and manufacturers
- • Maintain your search history for easy reference
- • Keep track of your quote requests and service inquiries
- • Provide personalized component recommendations
- • Optimize site performance for technical specifications browsing
Essential Cookies
These cookies are essential for the proper functioning of our website. They enable you to navigate the site, use its features, and access secure areas.
- • Session management and authentication
- • Shopping cart functionality
- • Security and fraud prevention
- • Load balancing and server routing
Performance Cookies
These cookies collect anonymous information about how visitors use our website. They help us understand user behavior and improve site performance.
- • Most visited product categories
- • Search terms and results
- • Page load times and errors
- • User journey through quote process
Functionality Cookies
These cookies remember your preferences and choices on our website, providing you with a more personalized experience.
- • Language and currency settings
- • Preferred manufacturers and suppliers
- • Technical specification display options
- • Contact form pre-fill information
Targeting & Advertising
We may use third-party cookies for marketing and advertising purposes. These cookies track your activities to provide relevant ads.
- • Relevant product recommendations
- • Industry-specific content
- • Retargeting campaigns
- • Social media integration
Primary Cookie Functions
🔧 Technical Functions
- • Ensure proper website functioning
- • Maintain secure user sessions
- • Enable shopping cart and quote features
- • Provide multi-language support
📊 Analytics & Improvement
- • Analyze website performance
- • Track user engagement patterns
- • Identify popular product categories
- • Monitor search effectiveness
Industrial Automation Features
🏭 Product Personalization
- • Remember preferred PLC brands
- • Save motor specifications
- • Track HMI preferences
- • Customize drive categories
🔍 Search Enhancement
- • Save search filters
- • Remember part numbers
- • Track manufacturer queries
- • Improve search suggestions
💼 Business Tools
- • Pre-fill quote forms
- • Remember company details
- • Track service requests
- • Maintain contact preferences
Marketing & Communication
We use cookies to deliver relevant advertisements and communication tailored to your industrial automation needs:
- • Display relevant product advertisements based on your browsing history
- • Show industry-specific content and case studies
- • Provide targeted email campaigns for new products in your areas of interest
- • Customize website content based on your company's industry sector
Cookie Control Options
You have full control over cookies on your device. Most web browsers allow you to block or delete cookies. However, please note that blocking certain cookies may affect your ability to use our website.
Browser Settings
You can usually find cookie settings in your browser's "Options" or "Preferences" menu. Refer to your browser's help documentation for specific instructions.
Selective Blocking
Many browsers allow you to block third-party cookies while still accepting essential cookies needed for website functionality.
Impact of Blocking Cookies
Blocking or deleting certain cookies may affect your experience on our industrial automation platform:
- • You may need to re-enter preferences and login information
- • Product search filters and saved specifications may not be remembered
- • Quote forms may require complete re-entry of company information
- • Personalized product recommendations may not be available
- • Some advanced features may not function properly
Browser-Specific Instructions
Chrome
Settings → Privacy and Security → Site Settings → Cookies
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Site Permissions → Cookies and Site Data
External Service Providers
Please be aware that third-party services, such as analytics providers and advertisers, may also use cookies on our website. We have no control over these cookies.
Analytics Services
- • Google Analytics
- • Website performance monitoring
- • User behavior analysis
- • Conversion tracking
Marketing Platforms
- • Social media integrations
- • Advertising networks
- • Email marketing tools
- • Customer support systems
⚠️ Third-Party Privacy Policies
To learn more about third-party cookie practices, we recommend reviewing their respective privacy policies:
- • Each service provider has their own cookie and privacy policies
- • These policies are independent of our Cookie Policy
- • You can opt out of third-party cookies through their respective settings
- • Some services offer industry-specific opt-out tools
Industrial Platform Integrations
Our industrial automation platform may integrate with specialized third-party services:
Manufacturer Portals
Direct links to manufacturer specification databases and catalogs
Technical Documentation
Integration with technical drawing and specification viewers
Industry Networks
Connections to automation industry forums and resources
Keeping You Informed
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, legal requirements, or new features on our industrial automation platform.
How We Notify You
- • Updates posted on this page
- • Revised "Last Updated" date
- • Email notifications for major changes
- • Website banner notifications
What Triggers Updates
- • New cookie implementations
- • Legal requirement changes
- • Third-party service updates
- • User feedback and requests
If you have any questions or concerns about our Cookie Policy or how we use cookies on our industrial automation platform, please don't hesitate to contact us:
Email Support
sales@ralakde.co.uk
For cookie-related inquiries and privacy questions
Phone Support
+44 1782 563377
Monday-Friday 8AM-6PM GMT
📧 Data Protection Inquiries
For specific questions about data protection, cookie consent, or to exercise your privacy rights, please include "COOKIE POLICY" in your email subject line for faster processing.
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