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Cookie Policy

Understanding how we use cookies on ralakde.co.uk

Last updated: January 2025

What Are CookiesCookie TypesHow We Use CookiesManaging CookiesThird-Party CookiesContact

Cookie Consent

By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They serve various purposes, including improving your website experience and providing analytical information to website owners.

How Cookies Work

Session Cookies

Temporary cookies that are deleted when you close your browser. They help maintain your session while browsing our site.

Persistent Cookies

Remain on your device for a set period or until you delete them. They remember your preferences between visits.

Industrial Platform Benefits

For our industrial automation platform, cookies help us:

  • • Remember your preferred product categories and manufacturers
  • • Maintain your search history for easy reference
  • • Keep track of your quote requests and service inquiries
  • • Provide personalized component recommendations
  • • Optimize site performance for technical specifications browsing
Types of Cookies We Use
NECESSARY

Essential Cookies

These cookies are essential for the proper functioning of our website. They enable you to navigate the site, use its features, and access secure areas.

Examples:
  • • Session management and authentication
  • • Shopping cart functionality
  • • Security and fraud prevention
  • • Load balancing and server routing
Note: Without these cookies, certain services may not be available.
ANALYTICS

Performance Cookies

These cookies collect anonymous information about how visitors use our website. They help us understand user behavior and improve site performance.

What we track:
  • • Most visited product categories
  • • Search terms and results
  • • Page load times and errors
  • • User journey through quote process
FUNCTIONAL

Functionality Cookies

These cookies remember your preferences and choices on our website, providing you with a more personalized experience.

Preferences we remember:
  • • Language and currency settings
  • • Preferred manufacturers and suppliers
  • • Technical specification display options
  • • Contact form pre-fill information
MARKETING

Targeting & Advertising

We may use third-party cookies for marketing and advertising purposes. These cookies track your activities to provide relevant ads.

Used for:
  • • Relevant product recommendations
  • • Industry-specific content
  • • Retargeting campaigns
  • • Social media integration
Privacy: We do not collect personally identifiable information through these cookies.
How We Use Cookies

Primary Cookie Functions

🔧 Technical Functions

  • • Ensure proper website functioning
  • • Maintain secure user sessions
  • • Enable shopping cart and quote features
  • • Provide multi-language support

📊 Analytics & Improvement

  • • Analyze website performance
  • • Track user engagement patterns
  • • Identify popular product categories
  • • Monitor search effectiveness

Industrial Automation Features

🏭 Product Personalization

  • • Remember preferred PLC brands
  • • Save motor specifications
  • • Track HMI preferences
  • • Customize drive categories

🔍 Search Enhancement

  • • Save search filters
  • • Remember part numbers
  • • Track manufacturer queries
  • • Improve search suggestions

💼 Business Tools

  • • Pre-fill quote forms
  • • Remember company details
  • • Track service requests
  • • Maintain contact preferences

Marketing & Communication

We use cookies to deliver relevant advertisements and communication tailored to your industrial automation needs:

  • • Display relevant product advertisements based on your browsing history
  • • Show industry-specific content and case studies
  • • Provide targeted email campaigns for new products in your areas of interest
  • • Customize website content based on your company's industry sector
Managing Your Cookie Preferences

Cookie Control Options

You have full control over cookies on your device. Most web browsers allow you to block or delete cookies. However, please note that blocking certain cookies may affect your ability to use our website.

Browser Settings

You can usually find cookie settings in your browser's "Options" or "Preferences" menu. Refer to your browser's help documentation for specific instructions.

Selective Blocking

Many browsers allow you to block third-party cookies while still accepting essential cookies needed for website functionality.

Impact of Blocking Cookies

Blocking or deleting certain cookies may affect your experience on our industrial automation platform:

  • • You may need to re-enter preferences and login information
  • • Product search filters and saved specifications may not be remembered
  • • Quote forms may require complete re-entry of company information
  • • Personalized product recommendations may not be available
  • • Some advanced features may not function properly

Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Site Settings → Cookies

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Site Permissions → Cookies and Site Data

Third-Party Cookies & Services

External Service Providers

Please be aware that third-party services, such as analytics providers and advertisers, may also use cookies on our website. We have no control over these cookies.

Analytics Services

  • • Google Analytics
  • • Website performance monitoring
  • • User behavior analysis
  • • Conversion tracking

Marketing Platforms

  • • Social media integrations
  • • Advertising networks
  • • Email marketing tools
  • • Customer support systems

⚠️ Third-Party Privacy Policies

To learn more about third-party cookie practices, we recommend reviewing their respective privacy policies:

  • • Each service provider has their own cookie and privacy policies
  • • These policies are independent of our Cookie Policy
  • • You can opt out of third-party cookies through their respective settings
  • • Some services offer industry-specific opt-out tools

Industrial Platform Integrations

Our industrial automation platform may integrate with specialized third-party services:

Manufacturer Portals

Direct links to manufacturer specification databases and catalogs

Technical Documentation

Integration with technical drawing and specification viewers

Industry Networks

Connections to automation industry forums and resources

Policy Updates & Changes

Keeping You Informed

We may update this Cookie Policy from time to time to reflect changes in our cookie practices, legal requirements, or new features on our industrial automation platform.

How We Notify You

  • • Updates posted on this page
  • • Revised "Last Updated" date
  • • Email notifications for major changes
  • • Website banner notifications

What Triggers Updates

  • • New cookie implementations
  • • Legal requirement changes
  • • Third-party service updates
  • • User feedback and requests
Contact Us About Cookies

If you have any questions or concerns about our Cookie Policy or how we use cookies on our industrial automation platform, please don't hesitate to contact us:

Email Support

sales@ralakde.co.uk

For cookie-related inquiries and privacy questions

Phone Support

+44 1782 563377

Monday-Friday 8AM-6PM GMT

📧 Data Protection Inquiries

For specific questions about data protection, cookie consent, or to exercise your privacy rights, please include "COOKIE POLICY" in your email subject line for faster processing.

Copyright © 2025 Ralakde Ltd. All rights reserved.

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Legal Disclaimer

Layout, design, and compilation of content on this website are Copyright © 2025 Ralakde Ltd. All rights reserved. Ralakde Ltd sells new, used, and surplus industrial automation products and sources these through various independent channels. This website is not sanctioned or approved by any manufacturer or trademark owner listed herein. Ralakde Ltd is not an authorized distributor, affiliate, or representative for the listed manufacturers unless explicitly stated otherwise. All designated trademarks, brand names, and logos are the property of their respective owners.

Manufacturer Disclaimer (e.g., Rockwell Automation)

Products sold by Ralakde Ltd may be used or surplus items. Ralakde Ltd is not an authorized surplus dealer or affiliate for the manufacturer of these products. Items may have older date codes or differ in series from those available directly from the manufacturer or their authorized distributors. As Ralakde Ltd is not an authorized distributor, the original manufacturer's warranty does not apply.

Some programmable logic controller (PLC) products may come with pre-installed firmware; however, Ralakde Ltd makes no representation regarding the presence, absence, or revision level of such firmware. Ralakde Ltd does not guarantee your ability to download, access, or install firmware from the manufacturer, its affiliates, or other sources. It is your responsibility to comply with any End-User License Agreement (EULA) or similar legal requirements applicable to obtaining or installing firmware. Ralakde Ltd will not obtain or supply firmware on your behalf.

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